Mature Support

The Mature phase starts as the Extended phase ends. Dekho moves to the Mature Support phase as a new major release becomes available, unless otherwise stated. The Mature phase will last around 12 months from the date of version retirement announcement, unless otherwise stated. This is aimed at providing users with ample time to move/upgrade their environment. If Dekho Customers are using Dekho at this phase, Esri Australia recommends making plans to upgrade to a newer version before the version is moved into retirement.

No software patches and hot fixes will be provided.

No new platform certification in the Mature phase.

Technical Support available